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FREQUENTLY ASKED QUESTIONS
FAQ
Find answers regarding shipping, product operations, superyacht charging setups, and warranty terms.
Do you ship internationally?
Yes, we arrange fully insured ocean and air freight shipping globally. For Yacht Deliveries, we can deliver directly to your port of call or marina.
How does the 3% Wire and 5% Crypto discount work?
When selecting Direct Wire Transfer or Cryptocurrency at checkout, our system automatically calculates and applies the discount from the order subtotal to bypass expensive credit card processing fees.
Are Seabobs and eFoils covered under warranty?
All our brand products are covered by official manufacturer warranties, ranging from 1 to 3 years depending on the brand. We are an authorized service partner, so we handle all warranty claims directly.
Can you install charging stations directly on our yacht?
Yes. Our custom integration team works with yacht captains and engineering crews to install heavy-duty marine fast charging docks and cradles in superyacht beach clubs and garages.
Have a Different Question?
Our support line is open 24/7 for marine operators and yacht captains.
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